Kate is smart, feisty, wise, down-to-earth, funny, and just wild and different enough to inspire growth in professional people-skills. Her consulting, coaching, and workshops spur improvements in communication, customer service, teamwork, and leading change. “I have a natural GPS about people and have used it for 23 years to spring them to greatness.”
As a speaker on professional people skills (also known as soft skills), Kate captivates and provokes audiences with energy, humor, caring and realism. She inspires them to action. “Your teams will take my messages of service and teamwork and act on them. I combine facts, insight, humor, and logic to deliver keynotes on customer service and teamwork that produce true changes in behavior.”
As a trainer, Kate is the best at inspiring and teaching professional people-skills (change-ability, customer service and teamwork).
Kate is credible to many diverse audiences because of her varied background. Her education is diverse (math, music, psychology, business) and her career experience thorough. After a short period of teaching high school, Kate moved into the corporate sphere. Prior to founding CAS, Inc. 22 years ago, Kate worked for American Home Products and then Johnson & Johnson. Her corporate client service and IT experience supplied a solid base for working with corporate and government organizations in various industries.
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